1Introduction
CPayGateway is a non-custodial cryptocurrency payment gateway designed to help merchants accept digital asset payments and receive settlement directly through their configured wallet addresses.
This Privacy Policy explains how CPayGateway collects, uses, protects, and manages information when you access or use our website, payment services, APIs, and related platform features. We are committed to handling personal and transaction-related information responsibly and securely.
2Data Collection
Depending on how you use CPayGateway, we may collect or process information such as:
- Email addresses and contact information used for account communication, payment notifications, and support
- Merchant account and business information provided during registration or onboarding
- Wallet addresses associated with payment requests and merchant settlements
- Cryptocurrency, network, payment amount, transaction hash, and transaction status
- Technical information such as IP address, browser type, device information, and access logs
- API, webhook, and payment-related activity required to operate and monitor our services
Blockchain networks are generally public by design. Transaction information recorded on a blockchain may therefore be visible through publicly available blockchain explorers.
3Purpose of Data Processing
Information collected through CPayGateway may be used to:
- Create and manage merchant accounts and service access
- Process and monitor cryptocurrency payment requests
- Provide payment confirmations, transaction updates, and webhook notifications
- Maintain API and payment gateway functionality
- Respond to customer and merchant support requests
- Detect unauthorized activity, fraud, abuse, and security threats
- Improve the reliability, performance, and functionality of our platform
- Meet applicable legal, regulatory, security, and operational requirements
4Consent and User Rights
CPayGateway respects applicable privacy rights relating to personal information.
Depending on applicable law, users may have the right to request access to, correction of, or deletion of personal information held by CPayGateway. Users may also have the right to withdraw consent where processing is based on consent.
Certain information may need to be retained where required for legal, security, contractual, accounting, or legitimate operational purposes.
Because blockchain transactions are recorded on decentralized networks, information permanently recorded on a public blockchain generally cannot be modified or removed by CPayGateway.
5Data Sharing and Third Parties
CPayGateway does not sell users’ personal information.
We may share limited information with trusted service providers where necessary to operate, secure, maintain, or improve our platform. Such providers may support services such as hosting, infrastructure, security, communications, monitoring, or technical operations.
Information may also be disclosed when required by applicable law, legal process, regulatory requirements, or when reasonably necessary to protect the security, rights, or property of CPayGateway, our merchants, or users.
Public blockchain transaction information may also be accessible independently through the relevant blockchain network and its public explorers.
6Data Security Measures
CPayGateway takes reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
Our security practices may include encrypted communications, controlled access to systems, secure server infrastructure, authentication mechanisms, monitoring, logging, and regular maintenance of our platform.
While we take appropriate measures to protect information, no internet-based service or electronic transmission can be guaranteed to be completely secure. Users are also responsible for protecting their account credentials, API keys, wallet information, and other sensitive access details.
7Policy Updates
CPayGateway may update this Privacy Policy from time to time to reflect changes in our services, technology, security practices, or applicable legal requirements.
When significant changes are made, we may provide appropriate notice through our website, platform, or registered email address.
The latest version of this Privacy Policy will be made available on the CPayGateway website, and the effective date may be updated whenever changes are published.
8Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact the CPayGateway support team.
Email: cpaysupport@gmail.com
We will review privacy-related requests and respond in accordance with applicable requirements.